What Would It Take For Salesforce Stock To Move Higher?

Salesforce (CRM) stock has lost 3.8% over the past twelve months, trailing the 17.3% return of the S&P 500. Executives say their job with artificial intelligence is to deliver new value to customers. During the fiscal Q2 2027 earnings call on August 26, 2026, management described an upgrade that most of its users have not made yet.